Increase patient adherence and brand loyalty

Susan is a popular Spanish teacher at a regional High School. While she is in good health, she knows that her family has a history of heart disease, so she is careful about the foods she eats, keeps her weight under control and exercises regularly. Nevertheless, her cholesterol is too high. Her doctor told her ... More

Gain patient loyalty, increase revenues and earn MTM reimbursements

Michael is a busy pharmacist and found Compliance for Life's automated tracking system a valuable asset when providing customer consultations. Using iReminder's technology, he can give more thorough information regarding new drugs to customers. For example ... More

Payers/MCOs

Provide member coaching and support tools to manage chronic conditions and minimize hospitalizations

Rich enjoys a challenging and rewarding career as well as an active lifestyle. He trained and participated in several marathons and thought he was in excellent health. Recently, however, he learned that he has type 2 diabetes mellitus and for the first time in his life will have to take daily medications. His morning regimen ... More

CROs - Clinical Trials

Improve patient retention to complete studies on time and within budget

Ira is running a multi-country clinical trial. He was pleased with the results of patient recruitment but, given the 2-year length of the trial, he was concerned about patient retention and their adherence to protocol, which are prevasive problems in clinical research. High drop-out rates ... More

Hospitals

Save money by reducing the 30-day readmission rate for the same condition

Joyce's mother Sarah recently had hip surgery. An independent and determined person, Sarah insisted on returning to her own home to convalesce. Joyce was worried that Sarah might forget to take all of the different medications she needed ... More

Health Care Providers

Focus on non-adherent patients to improve patient outcomes

Sharon is a highly respected neurologist who treats patients with epilepsy. She knows that poor adherence leads to a higher incidence of emergency room visits, hospital admissions, motor vehicle accidents, and fractures. Before ... More

Living with Diabetes - A Personal Story

For the past 1/2 year or so, I've had a daily reminder set up on the Compliance for Life medication adherence system. I did this for our building's concierge, Carmen. Carmen has diabetes and needs to take her meds 3X/day. Prior to using CFL reminders, Carmen was having trouble consistently remembering to take them at night - sometimes she's asked to work a double shift, sometimes she gets home late and just goes to bed, sometimes she gets distracted by an evening phone call.

So, I set up a single daily reminder for Carmen at 7 PM every day. It was great that I was able to specify just once/day and specify the exact time. It was custom fit to her lifestyle. It was great that I could specify that the reminders would go to her mobile phone - vs. email or text message.

I also have the system set up to email me every day - regardless of Carmen's compliance. She knows - no matter where in the world I am - I am going to be notified of the result -- and, if she doesn't take her meds/doesn't comply, she's going to hear about it the next morning.

I'm happy to report that Carmen has only missed complying twice. Once, she was doing laundry and missed the call (but, saw the missed call on her phone and ultimately complied). Another time, she missed the call because of a DST change (and hadn't updated her watch).

Most of all, Carmen, she actually looks forward to the calls! CFL enabled me to record my voice - encouraging Carmen to take her meds and to remind her why she's taking her meds. We also congratulate her on her latest numbers. She loves to hear our 'funny' but also serious message every day. I've modified the message over time with her latest A1C numbers.

Over this same period of time, I've been administering a home A1C test for Carmen. The first measurement was 7.1, the second was 6.9, the third was 6.7 and today, it was 6.3 ('normal' is 6.0 - our goal). This is huge! And, obviously, CFL has been a key component in this success."