Health Care Providers

Focus on non-adherent patients to improve patient outcomes

Sharon is a highly respected neurologist who treats patients with epilepsy. She knows that poor adherence leads to a higher incidence of emergency room visits, hospital admissions, motor vehicle accidents, and fractures.

Before licensing Compliance for Life (CFL), she assigned a nurse whose full-time job was to contact patients daily to monitor and encourage patient medication consistency. She saw this process as necessary but expensive and inefficient.

CFL now delivers the calls that the tied up her nurse previously and alerts the nurse if a patient is not taking his medicine or cannot be reached.

Sharon has taken advantage of CFL’s personalized message feature, and she has recorded a series of messages in her own voice, reminding patients to take their medications and instructing them to refill their prescriptions at the appropriate times. She only had to create the recordings once to make them part of the series of messages CFL sends out.

She was very pleased that she could record the messages on her PC, using her telephone, so she did not need to pay for special equipment, and that she can add new messages whenever it is convenient. Her patients are able to message the doctor’s office when they are having a problem or simply have questions.

Since she started using CFL, Susan’s patients have much higher adherence levels. Her nurse now has time to provide the clinical care she is trained to do and focus on severely non-adherent patients.

Health Care Providers Focus on Non-Adherent Patients

Since Sharon started using CFL, her patients have much higher adherence levels. The nurse who spent all day making reminder calls to every patient has more time to provide the clinical care she is trained to. She also has time to focus on the patients who are severely non-compliant."

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