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Retail and Specialty Pharmacies
Gain patient loyalty and increase revenue
Consumers have many options for filling their prescriptions, making it harder than ever for pharmacies to drive revenue. Good customer service differentiates you from your competitors but, while pharmacy management systems help regulate workflow and POS systems save ordering time, pharmacists are still over worked.
Compliance for Life provides an automated, yet personalized, method of communication between the pharmacists and customers. Regular, ongoing messages reminding them when they need to refill a prescription, sending messages about healthy living and notifying them when to get flu shots keep pharmacy customers loyal. Automating these processes helps manage pharmacy resources, which adds up to increased revenues.
For Retail and Specialty Pharmacies, Compliance for Life delivers a wide-range of Rx Management:
- Reminders to refill medications and to pick up refills
- Targeted coaching messages to patients with chronic diseases
- Alerts when insurance denies coverage or a product has been recalled
- Medication Therapy Management (MTM) reimbursements for automated and documented customer consultations
- Notifications sent to patients regarding doctor authorizations or lab tests required before the prescription can be filled
Contact iReminder to discuss how Compliance for Life can increase brand loyalty and generate higher revenues.
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Results from Massachusetts Where 97% are Insured
- 22% of prescriptions written to insured patients in the course of a year were never filled
- For first-time prescriptions, 28 percent never made it to the pharmacy
- 30% of prescriptions for medication for diabetes, high blood pressure and high cholesterol were never filled
- The highest proportion of unfilled prescriptions, at 55%, were for pain killers
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